Are giving medicine and spectacles free for the poor?
Ans : We are selling it in cheap price.
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Are they happy?
Ans: Yes, I think.
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Are you doctors? How can you manage hospital as a non- clinical person?
Ans: No, You know there is some training by which a non clinical person can operate hospital effectively and efficiently.
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Are you services cheaper than your competitor?
Ans : Yes
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Do you have any determinants to identify the financial condition of the patients?
Ans: Actually we do not have standard financial figure for distinguish poor but the definition of poor of GB have some shadow to determine the free patients.
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Do you have any minimum level of income that may determine the poor?
Ans: Actually, we don’t have any minimum level of income to determine. We are considering the gross condition of the patients which may not allow him/her to go cataract surgery with charge.
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Do you have any plan for or percentage to provide free services?
Ans: We had plan to serve 50% poor patients but as the number of paying patients become increase due to of our quality services and now the percentage of poor patients is 25%.
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Do you have appointment system for the patients?
Ans: No, Don’t.
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Do you identify poor patients in your hospital?
Ans : Yes, sometime but we are advised them to attained in the camp.
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Have there any difference in treatment between poor and rich?
Ans: There is no difference in treatment between poor and rich.
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How do you identify the poor?
Ans: Very simple five steps we using as tool to identify poor.
a. Preliminary assessment of patients by seeing his/ her gesture and posture and also by observing gesture and posture of attended who bring the patients in the camp.
b. Question asking to assume financial status of the patients.
c. Gathering information from his/her neighbor.
d. Recommendation of local leader and GB branch manager
e. Final recommendation by the HM.Back to top
How far you are organizing your camp?
Ans : Not less than 30 km away from the hospital.
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How many doctors you have now?
Ans: 04 in Bogra and Barisal each.
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How many hospitals you have now?
Ans: Two, one is at Bogra and other at Barisal.
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How many of patients is female and children?
Ans : 14% are children and 50% is female.
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How many of them have got free cost of services?
Ans: 45130 up to 2010.
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How many patients are coming per day now?
Ans: 150 per day
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How many patients have got free cost of surgery?
Ans: 531 up to 2010.
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How many patients have got services from your hospitals?
Ans: 221579
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How many patients needs spectacle?
Ans: 40%
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How many services providers are in this area?
Ans: Four intuitional services providers and some private practitioners.
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How many staff you have?
Ans: 90 regular staff
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How many students admitted in Nursing College? Are they member of GB?
Ans: 38 in 1st batch and they are all daughter of member of GB.
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How many surgery you do per day?
Ans: 10-15 per day
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How much admin staff you have?
Ans: 5 to 6 in each hospital.
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How much patients are getting having blind due to malnutrition or deficiency of Vitamin A?
Ans: Very negligible amount we found in our hospital that may be 5-10.
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How much time need for getting treatment from your hospital?
Ans: around 60min but it depends upon the diseases the patients have.
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How much time takes for a surgery?
Ans: 10-15 monutes for cataract surgery.
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How the patients are coming for treatment or surgery?
Ans: 07% of total patients.
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I could not understand the CAMP that you mentioned?
Ans: Camp is our out reach activities where free services are available for poor patients.
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I don't know the principal of social business?
Ans: Principal of social business are-
a. Business objective will be to overcome poverty, or one or more problems (such as education, health, technology access, and environment) which threaten people and society; not profit maximization
b. Financial and economic sustainability
c. Investors get back their investment amount only. No dividend is given beyond investment money
d. When investment amount is paid back, company profit stays with the company for expansion and improvement
e. Environmentally conscious
f. Workforce gets market wage with better working conditions
g. …do it with joyBack to top
If a rich want to go free cost of services, how you prevent it?
Ans: Our offered services will not allow him stay more time in the camp for getting free services.
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Is employee satisfied?
Ans: Yes, I think.
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Is GB bank is helping you to organized camp?
Ans: Very often they are acting as host to organize camp.
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Is GB sending patients to your hospital?
Ans: Yes, They are sending often.
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Is it financially sustainable?
Ans: Yes.
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Is it intestinally set up a hospital near the Denane Foctory? As the boy having deficiency in vitamin so he will have eye problems to address this issue you set up this hospital here? Is it?
Ans: No, for night blindness preventive measure should be taken by intaken vitamin-A.
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Is it social business?
Ans: Yea this is a social business.
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Is your hospital for the GB member? Are they getting extra facilities form your hospital?
Ans: This not hospital for GB member it’s open for all and GB member has been treated as normal patients.
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What are causes of cataract?
Ans: • Ageing process
• Infection of the mother during pregnancy, or they may be hereditary
• Eye injuries may cause cataracts in patients of any age
•Eye diseases, like glaucoma, iritis, eye tumours, and diabetes may cause Cataract.
• Prolonged treatment with steroid drugs, either for local (e.g., allergic conjunctivitis) or systemic diseases (e.g., asthma) may lead to cataract formation.
• Ultraviolet ray of sunlight.Back to top
What are functions of GHS?
Ans: Operating two eye hospitals and GVW.
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What are the functions of Grameen Veolia? Where do they work?
Ans: The first plant in Goalmari has been treating surface river water and rendering it suitable for drinking and cooking, thereby complying with WHO standards. The current market consists of the 20 to 25,000 inhabitants of the village, 50 km east of Dhaka. The treated water is distributed via a system of storage reservoirs, standpipes; it is also delivered to the farthest-flung locations. All in all, 100,000 people in around 5 villages are projected to be served by this initiative, with the initial investment being 500 000 euros. Grameen-Veolia Water Ltd.’s task will be to build and operate several water production and treatment plants in some of the poorest villages in the center and south of Bangladesh. This unique and exemplary partnership will bring people into the economic mainstream by providing an immediately operational and highly effective solution to a fundamental need.
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What are the normal salary of a doctor in your country and how much you are paying them?
Ans: Salaries of the doctors are depends upon their qualification and experience.
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What are the objectives of GHS?
Ans: • To mitigate the sufferings of deprived population of Bangladesh especially living in the rural areas;
• To ensure quality and standard health services affordable to the low income population;
• To establish and run health service institutions including hospitals, medical and nursing colleges;
• To develop and run health related training institutions and undertake various courses for health practitioners and other health technologists;
• To raise health awareness among the people especially the low income population through information, education and motivation (IEM);
• To undertake research on public health issues to achieve effective and affordable health service delivery systems;
• To publish books, journals, newsletters, reports, research papers related to health education;
• To maintain close cooperation with other Government, non-Government, national and international institutions to contribute in healthcare sector in Bangladesh.Back to top
What are the salaries of the staff?
Ans: They are getting their salaries as per current market rate.
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What are your challenges?
Ans:To increase acceptance rare of surgery to whom advised for, sales of spectacle and medicine.
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What are your competitive advantages?
Ans : Quality service in affordable cost.
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What is BMT?
Ans: GHS also planned to set-up two Bone Marrow Transplant (BMT) Units for treatment of Thalassemia, Leukemia (blood cancer) and other hemoglobin-opathies. In Bangladesh approximately 1 million people are estimated to be the carrier of Thalassemia and that may give rise to about 7000 new patients every year. It may be mentioned that about 80% of patients of Thalassemia can be cured at the initial stage of the diseases if they get opportunity to transplant bone marrow from a familial donor. For the reason, GHS endeavor is to facilitate those patients by setting up Bone Marrow Transplant (BMT) Units and for transplanting bone marrow within affordable cost. GHS in collaboration with Cure2Children, an Italian NGO is in the process of set up those BMT units with the support of two local hospitals in Bangladesh.
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What is your data management system?
Ans: We are Integrated Hospital Management System where ICD 10 has been followed.
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What is your rate of spectacle?
Ans: Competitive price we are offering.
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What is your threat now?
Ans : To increase acceptance rare of surgery to whom advised for, sales of spectacle and medicine.
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What kind of diseases is more in your hospital?
Ans: Refractive error.
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What kind of machineries you are you using in your hospital?
Ans : Modern and sophisticated.
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What kind of promotional activities you have?
Ans: a. Organizing eye camp
b. Footings on cable TV network which channel is locally transmitted.
c. Advertisement on the wall of different area of adjacent hospitals.
d. Word of mouth.
e. Using channel of Grameen Bank and other sister concern.Back to top
What kind of treatment you provide in the camp?
Ans: Eye examination, Refraction, IOP measurement, Urine test etc.
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When did you start your hospital?
Ans: At 8.30am
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When do the investors get back?
Ans: Our investor did not mention the time.
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Where do you go for camp?
Ans: In the rural area where mostly poor and destitute people living.
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Who are the investors?
Ans : Grameen Bayabosha Bikash (GBB), Grameen Kalyan (GK), Grameen Shakti (GS) and Grameen Telecom (GT).
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Who is donating money for the treatment of poor people?
Ans: Any persons can donate money.
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Who is the chief of this hospital?
Ans : Chief Medical Office is the CEO of this hospital.
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Who will get free treatment in the camp?
Ans: Poor, destitute and help less people.
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Who will get the free cost of treatment form your hospital?
Ans : The extreme poor, helpless and destitute people will get free cost of surgery.
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Why do they lay on the floor, the poor patients?
Ans: They are felling comfortable to lay in the floor.
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Why do you select Bogra or Barisal? Why not at Dhaka?
Ans: Prevalence of blindness is high at these places.
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Your hospital is neat and clean, do you have any professional house keeper?
Ans: Yes, We have professional house keeper who have got training from Aravind Eye Care System, India.
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